Assembly
Products that arrive flat pack and where assembly is available, there will be an assembly charge. Please ask staff for pricing details on a per item basis.
Can I choose to have items delivered to a different address?
Yes — if you'd like items delivered to a different address, enter this as the delivery address at checkout. We'll also need your billing address.
When will my order arrive?
Most of our furniture is ordered in for you rather than held in stock, so delivery times vary from product to product. You'll find an estimated delivery time on every product page — shown under the Add to Cart button and again in the Delivery tab.
Items we do hold in stock are dispatched within 1–3 business days. If anything is going to take longer than the estimate shown, a member of our Customer Service Team will contact you with expected delivery times — you can then choose to wait for delivery or cancel your order.
If part of my order is out of stock, do I have to pay an extra delivery charge when it's sent to me?
No — we won't charge extra delivery for items posted or delivered at a later date.